Purpose
Radiation Training is committed to safeguarding your personal information. We respect your right to the privacy and control of your data, aligning with both our ethical principles and all applicable data privacy laws.
Scope
This Privacy Policy applies to:
- Any individual who interacts with Radiation Training via our website or by phone to obtain information about our products and services.
- Prospective students considering enrolment in our online training courses.
- Current students actively enrolled in our online training courses.
- Any individual who has opted-in to receive ongoing communication from Radiation Training.
While the Privacy Policy applies to anyone engaging with Radiation Training, the specific personal information collected may vary depending on the nature of the interaction.
Information We Collect
We collect only the minimum amount of personal information necessary to deliver our services and comply with legal requirements.
The personal information that we collect depends on the context of your interactions with us and may include the following:
- Contact Information: Name, address, email address, mobile number (optional). We do not collect date of birth information, nor do we store or use credit card information beyond original payment.
- Account Information: Username, password (hashed and securely stored).
- Course Information: Courses enrolment details, progress data, assessment results.
- Photo Identification Information: We collect a copy of a government issued photo identification for verification purposes. This information is encrypted and stored securely for the duration of your use of the services and deleted upon successful completion of the course.
- Technical Information: IP address, browser type, device information.
How We Use Your Information
We use the personal information we collect or receive:
- To facilitate account creation and login process.
- To verify your identity during assessments and prior to issuing of course certificates.
- To respond to your enquiries and requests.
- To send you important information about your course(s), your account and any matter related to your use of the website.
- To send you marketing and promotional communications unless you have opted out.
- To comply with legal obligations.
- To provide, support, maintain and improve our courses, services, and our website.
- To analyse data, identify usage trends, and evaluate and improve our website, products, services, marketing and promotional campaigns, and your experience.
- To allow third parties (such as the Regulator or an employer) to verify the legitimacy of your training certificate via our accessible database.
Data Security
We implement robust industry standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no data transmission over the internet or electronic storage method can be guaranteed as 100% secure. We take reasonable steps to ensure the safety of your data, including encrypting sensitive information and deleting photo identification after course completion.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Upon successful course completion, we securely delete any photo identification and assessment proctoring images collected. We do not retain any credit card details once the transaction is completed via the secure payment portal gateway at enrolment.
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the information we hold about you.
- Correct / Update: You can request that we correct or update any inaccurate information.
- Deletion: You can request deletion of your personal information, subject to legal and regulatory requirements.
- Withdrawal of Consent: You can withdraw consent to receive marketing communications at any time.
Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage you to review it periodically.
Consent
By using our online training services and this website, you consent to the collection, use and disclosure of your personal information as described in this Privacy Policy.
If there are any terms or conditions in this privacy policy that you do not agree with, please discontinue the use of our site and our services.
Contact Us
If you wish to exercise any of the rights listed in this privacy policy or have any privacy related concerns, please email us at contact@radiationtraining.com.au.
Next Review date: 1 July 2025